Accessiblity Statement
Stonewall Resort is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards. We engage in efforts necessary to meet online usability and web page design requirements recommended by the World Wide Web Consortium (W3C) in its Web Content Accessibility Guidelines 2.2.
ACCESSIBILITY STANDARDS
For the purposes of this policy, Stonewall Resort will use the Worldwide Web Consortium’s Web Content Accessibility Guidelines version 2.2, Level AA Conformance (WCAG 2.2 Level AA) as “the Standards.” We use software tools to regularly test and evaluate the accessibility of our website.
Recognizing the ongoing evolution of current web content and technologies, Stonewall Resort will continue to test stonewallresort.com on an ongoing basis for accessibility and report accessibility issues for this website. Any features found to be inaccessible will be addressed in a timely manner.
THIRD PARTY SITES
Throughout this website, we make use of different third-party applications and websites. These applications and websites, which are not controlled by Stonewall Resort, may present challenges for individuals with disabilities that we are not able to control or remedy.
ACCOMMODATION
If you encounter any page on our site that presents a challenge for individuals with disabilities, please contact our General Manager at adamour@stonewallresort.com or 304.269.8801.
Accessible Features and Amenities
We are compliant with the ADA (Department of Justice ADA Title III Regulation 28 CFR Part 36, 1991). We welcome guests of all abilities. Our property descriptions aim to allow any visitor to make an informed decision on whether the hotel is an appropriate choice for their needs.
From a digitally-accessible website to complete descriptions of all onsite amenities and features, we wish to provide a positive experience from start to finish. Please note that this accessibility statement applies to all content on the website.
ADA Property Features:
- Accessible public entrance.
- The registration desk is 37” high. Hotel has a mobile check in/concierge desk and able to accommodate anyone at a registration desk or seated area
- Accessible route from the public entrance to the registration area and accessible rooms.
- Accessible elevator. Accessible route to the elevator from the public entrance, registration desk and rooms.
- Accessible emergency exit and exit plan.
- Accessible public restroom.
- Accessible route from parking area to the main entrance.
- Accessible parking in Valet and (12) Self-Parking lot spaces.
- TTY for guest use.
- Visual strobe light alarms.
- Guest room televisions have closed captioning or closed captioning decoders are provided.
- Braille signage throughout.
- Accessible food and beverage outlets: Accessible route to all food and beverage outlets from the public entrance and accessible rooms.
- Accessible spa facilities and locker room, and accessible route to spa and locker room facilities from the public entrance and accessible rooms.
- Accessible meeting and event facilities and accessible route to all meeting and event facilities from the public entrance and accessible rooms.
- Service dogs are welcome at Stonewall Resort in all accommodations. All Lodge accommodations are pet friendly, pet policies vary by unit in Cottage and Lakehouse room types.
ACCESSIBLE GUESTROOMS:
Accessible King (5 with ADA tub)
This mobility and hearing accessible room features one king size bed. The bath is equipped with ADA Tub. The room also has a visual alarm, and notification devices for the doorbell or door knock as well as incoming phone calls can be available upon request. Corresponding photos may not reflect the specific accessible room type or room feature provided by this room type.
For your comfort and convenience:
- One king bed
- ADA tub and shower combination
- Portable TTY available upon request and kept at Front Desk.
- Visual strobe light alarms
- Braille room numbers
- Lowered door peep hole
- Lowered shelf storage
Accessible Queen (5 with ADA tub) (4 with roll-in shower)
This mobility and hearing accessible room features two queen size beds. The bath is equipped with a roll-in shower. The room also has a visual alarm, and notification devices for the doorbell or door knock as well as incoming phone calls can be available upon request. Corresponding photos may not reflect the specific accessible room type or room feature provided by this room type.
For your comfort and convenience:
- 2 queen beds
- Roll-in shower or ADA tub and shower combination
- Portable TTY available upon request and kept at Front Desk.
- Visual strobe light alarms
- Braille room numbers
- Lowered door peep hole
- Lowered shelf storage
Accessible Cottage (Cottage #10)
This cottage features two bedrooms with one king bed and one queen bed. The bath is equipped with roll-in shower. The room also has a visual alarm, and notification devices for the doorbell or door knock as well as incoming phone calls can be available upon request. Corresponding photos may not reflect the specific accessible room type or room feature provided by this room type.
For your comfort and convenience:
- 1-king bed and 1- queen bed
- Roll-in shower
- Portable TTY available upon request and kept at Front Desk.
- Visual strobe light alarms
- Lowered door peep hole
- Lowered shelf storage
Accessible Lakehouse (All)
All Lakehouses are mobility accessible on the first floor room features with varing bed types. The baths are equipped with walk-in showers & ADA handrails. The room also has a visual alarm, and notification devices for the doorbell or door knock as well as incoming phone calls can be available upon request. Corresponding photos may not reflect the specific accessible room type or room feature provided by this room type.
For your comfort and convenience:
- Varying Bed Types
- Walk-in shower with ADA handrails
- Portable TTY available upon request and kept at Front Desk.
- Visual strobe light alarms
- Braille room numbers
- Lowered shelf storage