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Resort Earns TripAdvisor Certificate of Excellence
STONEWALL RESORT EARNS 2013 TRIPADVISOR CERTIFICATE OF EXCELLENCE
Honored as a Top Performing Resort as Reviewed by Travelers on the
World’s Largest Travel Site
Weston, WV (August 7, 2013) – Stonewall Resort today announced that it has received a TripAdvisor® Certificate of Excellence award. The accolade, which honors hospitality excellence, is given only to establishments that consistently achieve outstanding traveler reviews on TripAdvisor, and is extended to qualifying businesses worldwide. Only the top-performing 10 percent of businesses listed on TripAdvisor receive this prestigious award.
To qualify for a Certificate of Excellence, businesses must maintain an overall rating of four or higher, out of a possible five, as reviewed by travelers on TripAdvisor, and must have been listed on TripAdvisor for at least 12 months. Additional criteria include the volume of reviews received within the last 12 months.
Mike Hager, general manager at Stonewall Resort, said, “Stonewall Resort is pleased to receive a TripAdvisor Certificate of Excellence. We strive to offer our customers a memorable experience, and this accolade is evidence that our hard work is translating into positive reviews on TripAdvisor.”
Alison Copus, Vice President of Marketing for TripAdvisor for Business, said, “TripAdvisor is delighted to celebrate the success of businesses around the globe, from Sydney to Chicago, Sao Paulo to Rome, which are consistently offering TripAdvisor travelers a great customer experience. The Certificate of Excellence award provides top performing establishments around the world the recognition they deserve, based on feedback from those who matter most – their customers.”
The Four Diamond-rated Stonewall Resort is a 201-guestroom property with a lakeside lodge and lakeside cottages, a conference center, restaurants, complete fitness center and swimming pool, spa and an 18-hole Arnold Palmer Signature Golf Course. The resort is located at Stonewall Resort State Park near Weston, West Virginia. Stonewall Resort is a joint private/public development between MHLP, Inc. and the West Virginia Department of Natural Resources. Benchmark Hospitality International operates Stonewall Resort.
Benchmark Hospitality International is a leader in the management and marketing of resorts, conference centers, hotels, and Personal Luxury Hotels®. The independent company, launched in 1980, is a founding member of the International Association of Conference Centers. Benchmark Hospitality is a worldwide organization operating properties in major metropolitan and resort destinations. Benchmark's international headquarters is located in The Woodlands, Texas, near Houston. The company’s northeast regional office is in New Jersey, with international offices in Tokyo, Japan, and Santiago, Chile. For the location of Benchmark’s properties and additional information, visit www.benchmarkhospitality.com.
TripAdvisor is the world's largest travel site*, enabling travelers to plan and have the perfect trip. TripAdvisor offers trusted advice from real travelers and a wide variety of travel choices and planning features with seamless links to booking tools. TripAdvisor branded sites make up the largest travel community in the world, with more than 200 million unique monthly visitors**, and over 100 million reviews and opinions. The sites operate in 30 countries worldwide, including China under daodao.com. TripAdvisor also includes TripAdvisor for Business, a dedicated division that provides the tourism industry access to millions of monthly TripAdvisor visitors.
*Source: comScore Media Metrix for TripAdvisor Sites, worldwide, January 2013
**Source: Google Analytics, worldwide data, March 2013
©2013 TripAdvisor, Inc. All rights reserved.